What is Digital Customer Service? Why You Need It + Tips
Are you trying to improve your business? Need to work on your strategy? Remember, you need to add digital customer […]
Customer Experience
Welcome to the Customer Experience blog!
Here you will find all the topics related to CX, such as:
-Tuesday’s CX Thoughts – A blog written by Ken Peterson
-Information about NPS, NPS+, CSAT, CX Surveys, Customer Feedback Loop
-Guides to measure and improve CX
And more!
Customer Repurchase Intention: What Is It & How to Boost It?
Repeat customers are the heartbeat of any successful business. But do you know how companies turn a one-time buyer into […]
QuestionPro CX Product Updates – Quarter 1, 2024
From awesome heatmap enhancements to a sentiment widget that’ll brighten your day, we’ve got the updates you’ve been waiting for. […]
21 Best Customer Advocacy Software And Platforms in 2025
Customer advocacy software helps businesses connect with loyal customers by offering rewards, recognition, and tools for managing referrals and tracking […]
2023: A Year of Transformative Product Updates at QuestionPro CX
At QuestionPro CX, our commitment to delivering unparalleled customer experience solutions remains steadfast. In 2023, we’ve undertaken a significant journey […]
